JPC-22553 - Process Excellence Consultant
Job Posted: May 14, 2024 | Total views: 1

Job Description:

• Mandatory: Business MSI Multi Sourcing Integration

   

  Details	Description
  Job Role & Responsibility/Designation	Quality and Process Excellence Consultant
  Delivery Process/ Function Name	Quality
  Educational Qualification	B.Sc. / BE / B Tech/ MBA/ B.Stat
  Skills ( Must Have)	· Problem solving tools/ analytical skills · Excellent communication / interpersonal, facilitation skills · High energy level, confident, assertive and team player
  Experience ( Minimum)	Functional knowledge of Six Sigma, Statistical tools, Quality &Process re-engineering · Exposure to ISO, CMMi or COPC will be added advantage · Consulting experience in Shared Services Set up/BPO space is desirable
  Job Description	· Responsible for driving quality initiatives and Black belt projects for Wipro /Client Accounts.  · Drive bench marking and best practices deployment across Data management and reporting accounts. · Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks. · Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. · Drive projects to improve and maintain the profitability of the process. · Drive a culture of process improvement using tools like Six Sigma, Lean and Kaizen on the process floors. · Drive standardization practices on the floor and ensure strict compliance in inte al and client defined processes. · Ensure all process metrics are met.
  Any Other Remarks

About Company :
Purview is a leading Digital Cloud & Data Engineering company headquartered in Edinburgh, United Kingdom having a presence in 14 countries India (Hyderabad, Bangalore, Chennai and Pune), Poland, Germany, Finland, Netherlands, Ireland, USA, UAE, Oman, Singapore, Hong Kong, Malaysia and Australia.

We have a strong presence in UK, Europe and APEC, providing services to Captive Clients (HSBC, NatWest, Northern Trust, IDFC First Bank, Nordia Bank etc) in fully managed solutions and co-managed capacity models. Also, we support various top IT tier 1 organisations (Capgemini, Deloitte, Wipro, Virtusa, L&T, CoForge, TechM and more) to deliver solutions and workforce/resources.

Company Info: