Job Description:
Job Description
Roles and Responsibilities:
• Handling 3 apps in salesforce
• Responsible for gathering requirements from business users, prioritize the PBIs for each sprint, write acceptance criteria for the PBIs and assign the works to developers and QA resources.
• Review the estimates provided by Dev/QA for each PBI
• Perform UAT testing once the PBIs are moved to Demo state in ADO
• Demo the PBIs to the business users before releasing them into production.
• Last week of each sprint, write requirements for next release work items.
• Introduce new Salesforce feature to business if that creates value to the company.
• Perform POCs for the requirement, prepare design flow and finalize the approach with business.
• Connect with other app owners if there is any dependency in the work items that’s been committed.
• Raise IT gove
ance ticket for integration requirements.• Handle service now tickets for all the three apps.
• Log a change request in service now for monthly releases.
• Attend the daily stand up with technical team.
Skills:
• Document Process flow and Functional Specifications with different use cases
• Thorough understanding on Requirement Analysis, Product Mapping with Business Requirements, documentation, CRM system setup, configuration and Data Migration
• Understanding of overall SFDC architecture & landscape, good understanding of Validation Rules, Tasks, Workflow rules, and Triggers. Excellent communication skills experience on Lead management, Account Management, Salesforce lightning.
• Deep knowledge of Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Communities, Chatter, Salesforce and other Salesforce ecosystem.
• Lead delivery teams to execute all project implementation phases including project planning, requirements gathering, solution design, development, system, and user testing, deployment, training, and post-go-live support. Manage customer relationships and day-to-day interactions escalations.
• Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques Superior presentation and demonstration skills.
• Prepare estimations effort and cost estimations to augment sales proposals Support at exte
al and inte
al customer facing events as a technical representative to support business calls Build custom demonstrations and deliver Proof Of Concepts (POC)• Work with Architect and Developers to transform new requirements into Salesforce.com design and implementation.
Purview is a leading Digital Cloud & Data Engineering company headquartered in Edinburgh, United Kingdom having a presence in 14 countries India (Hyderabad, Bangalore, Chennai and Pune), Poland, Germany, Finland, Netherlands, Ireland, USA, UAE, Oman, Singapore, Hong Kong, Malaysia and Australia.
We have a strong presence in UK, Europe and APEC, providing services to Captive Clients (HSBC, NatWest, Northern Trust, IDFC First Bank, Nordia Bank etc) in fully managed solutions and co-managed capacity models. Also, we support various top IT tier 1 organisations (Capgemini, Deloitte, Wipro, Virtusa, L&T, CoForge, TechM and more) to deliver solutions and workforce/resources.
Company Info:
3rd Floor, Sonthalia Mind Space
Near Westin Hotel, Gafoor Nagar
Hitechcity, Hyderabad
Phone: +91 40 48549120 / +91 8790177967
Gyleview House, 3 Redheughs Rigg,
South Gyle, Edinburgh, EH12 9DQ.
Phone: +44 7590230910