JPC-22209 - 80348-1 – Performance Monitoring & Analytics
Job Posted: May 14, 2024 | Total views: 1

Job Description:

• 80348-1

   

  Level 1 : Consultant – Performance Monitoring & Analytics – Experience : 4 to 6 years

  Shift: 12:30PM IST- 9:30 PM IST (Rotational shift and resource should be flexible to work on weekends on optional basis . No night shift)

  Location: NT Pune

  Positions: 2

  Job Description:

   

  Technology Infrastructure is seeking an enthusiastic and dynamic individual to join the Performance Monitoring and Analytics Team as a Sr. Consultant with a primary focus on developing complex monitors for infrastructure, application performance, data analytics, and URL/WEB/CLOUD monitors.

  The candidate should be proactive and passionate about identifying, implementing, and promoting the use of monitoring tools across multi-tier applications at an enterprise level, exploring new technologies and best practices, and collaborate candidly with vendors to realize stable scalable monitoring solutions. A successful candidate will ensure production operational stability for customers through proactive full stack monitoring of clients’ systems (applications and infrastructure), continuous optimization, and automation of remediation measures to ensure a flawless customer experience.

   

  Major Duties:

  • Develop working relationships with application and infrastructure teams to understand and flush out applicable use cases for monitoring and document them for traceability and auditing

  • Scope and gather technical requirements around the customer monitoring use cases and business KPIs, translate them to tool specifications for APM, Infrastructure, OS, Synthetics, Real User Monitoring, and Dashboards, and ensure successful implementation

  • Strategize and implement scalable pipeline ready solutions for continuous monitoring and availability using CICD and automation solutions

  • Promote automated remediation principals by targeting optimal observability strategies

  • Have a high level understanding of the application stacks to trace, profile, and optimize application performance within and across multiple technology stacks

  • Help build highly-available and scalable infrastructure with robust monitoring and alerting mechanisms

  • Engineer solutions and establish standards for infrastructure, agent deployments, and decommissioning by automating manual tasks where possible

  • On-board applications to the monitoring platforms and train users on how to use the tools, best practices, and proactive monitoring techniques

  • Integrate enterprise monitoring tools to provide for data mining and visualization needs

  • Guide application/operational teams to setup policies, alerts, dashboards, and custom configuration to get optimal visibility of applications

  • Optimize the monitoring tool footprint to avoid redundancies by rationalizing and upgrading to the latest cost efficient solutions

  • Mentors junior level technical staff within the functional monitoring area of the IT organization

  • Lead troubleshooting, analysis, and solution of unexpected systems behaviors that impact the quality of service

  • Analyze monitoring metrics (e.g. Signal:Noise), objectives, and key results (e.g. reduction of monitoring gaps) to continuously improve the team’s level of service and customer experience

  • Participate in the management of infrastructure monitoring services through a deep understanding of the primary Monitoring of Monitoring application and its requirements

   

  Knowledge / Skills / Experience:

  • Bachelor\'s Degree in information technology, computer science, or a related field

  • Must have 3 plus years of experience in Application Performance Monitoring using enterprise standard tools

  • Prior experience must include 2 years of experience working with agile scalable software engineering

  • Prior experience must include 2 years of experience in CICD, automation, and DevOps practices

  • Must have knowledge in application architecture, OSI layers, and software design and development methodologies

  • Proven diagnosis and tuning experience with Application, Middleware, and Infrastructure components

  • Prior experience working with business metrics reporting, customer experience monitoring, and optimization for digital products

  • Experience in tools like Dynatrace, Pandora, Open Source, and related API monitoring integration.

  • Experience in documentation and task management tools like JIRA, SharePoint, MS Office tools, etc.

  • Experience working in Agile teams and familiarity with agile delivery process and ceremonies

  • Firm understanding of Event Management and ITIL Foundations (certification preferred)

  • Scripting capabilities (Ansible, Shell, Bash, Perl, PowerShell, etc.) to execute monitoring tasks for custom requirements within the capabilities of the suite of monitoring tools

  • Advanced skills with Excel, Power BI, and related reporting and analytics tools a plus

  • Six Sigma Certification a plus

   

  Reason for Request:

  Comments for Suppliers:

  2 contract positions to build Pune Performance Monitoring and Analytics team.

  This is application performance monitoring role not looking for resource DevOps. More of development rather than support.

  Experience in tools like Dynatrace, Pandora, Open Source, and related API monitoring integration.

About Company :
Purview is a leading Digital Cloud & Data Engineering company headquartered in Edinburgh, United Kingdom having a presence in 14 countries India (Hyderabad, Bangalore, Chennai and Pune), Poland, Germany, Finland, Netherlands, Ireland, USA, UAE, Oman, Singapore, Hong Kong, Malaysia and Australia.

We have a strong presence in UK, Europe and APEC, providing services to Captive Clients (HSBC, NatWest, Northern Trust, IDFC First Bank, Nordia Bank etc) in fully managed solutions and co-managed capacity models. Also, we support various top IT tier 1 organisations (Capgemini, Deloitte, Wipro, Virtusa, L&T, CoForge, TechM and more) to deliver solutions and workforce/resources.

Company Info: