JPC-221771 - 90508-1 - Systems Analyst (IT)
Job Posted: May 14, 2024 | Total views: 1

Job Description:

• Location: Pune(needs to source candidate from Pune location only)

  Experience: Relevant experience Level: Level 5

  Shift timings – Week Days (6 AM IST to 3 PM IST, 12 PM IST to 9 PM IST ), Weekend (On call – On a rotational basis – once every 4 weeks . For both Saturday and Sunday, two compoff will be provided)

   

  . Project Overview: Digital Support(Money movement TLA - Production support)

   

  - Acknowledge, Triage & escalate incidents in a timely manner.

  - Independently Manage high-impact and critical production incidents with minimal guidance.

  - Understand, troubleshoot, and mitigate issues on multiple technology platforms like Java, Spring boot, Reactjs, Web logic, PCF, Microservices & Oracle, and Unix.

  - Knowledge of automated job scheduling tools(Preferred Control-M)

  - Knowledge of Cloud/PCF

  - Maintain knowledgebase of known issues, batch failures & support technique

  - Identify the Incident trends, Analyse repetitive issues and provide recommendations for the temporary/permanent fix and Automate the manual activities.

  - Experience in Incident management, understanding of the ticket workflows, and use of escalation process.

   

  4. Qualifications: [Bachelor\'s degree/MCA]

  5. Must have skills : [Hands on Exp on ORACLE/MSSQL, JAVA, Application Support]

  6. Nice to Haves: [Catchpoint, APM, SiteScope, Dynatrace, AZURE]

   

  - Bachelor\'s degree/MCA in Computer science or higher as well as a related field of study.

  - 4-7 years of professional experience in IT support with hands-on experience in Application & Batch support.

  - Acknowledge, Triage & escalate incidents in a timely manner.

  - Independently Manage high-impact and critical production incidents with minimal guidance.

  - Understand, troubleshoot, and mitigate issues on multiple technology platforms like Java, Spring boot, Reactjs, Web logic, PCF, Microservices & Oracle, and Unix.

  - Knowledge of automated job scheduling tools(Preferred Control-M)

  - Knowledge of Cloud/PCF.

  - Good to have an understanding of Catchpoint, APM, SiteScope, Dynatrace, and AZURE.

  - Maintain knowledgebase of known issues, batch failures & support technique

  - Identify the Incident trends, Analyse repetitive issues and provide recommendations for the temporary/permanent fix and Automate the manual activities.

  - Experience in Incident management, understanding of the ticket workflows, and use of escalation process.

  - Well-versed with Change management processes & tools.

  - Provide weekend on-call support and special event support on a rotational basis.

  - Excellent Oral & written communication skills.

  - Good to have financial Domain knowledge.

   

  Reason for Request:     

  Comments for Suppliers: Hands-on Exp on ORACLE/MSSQL, JAVA, Application Support]> 5 years of Relevant experience
   

About Company :
Purview is a leading Digital Cloud & Data Engineering company headquartered in Edinburgh, United Kingdom having a presence in 14 countries India (Hyderabad, Bangalore, Chennai and Pune), Poland, Germany, Finland, Netherlands, Ireland, USA, UAE, Oman, Singapore, Hong Kong, Malaysia and Australia.

We have a strong presence in UK, Europe and APEC, providing services to Captive Clients (HSBC, NatWest, Northern Trust, IDFC First Bank, Nordia Bank etc) in fully managed solutions and co-managed capacity models. Also, we support various top IT tier 1 organisations (Capgemini, Deloitte, Wipro, Virtusa, L&T, CoForge, TechM and more) to deliver solutions and workforce/resources.

Company Info: