JPC-221672 - IAM Prod Support |
Job Posted: May 14, 2024 | Total views: 1

Job Description:

• Job Description

   

  Exp – 5- 8 years

  Rate:: 140k

   

  Please share profiles only to me.

  Kindly maintain the Tracker with all details.

  Mandatory:

  -                      Experience within Identity and Access Management (User Lifecycle management)

  -                      Basic working knowledge on SQL.

  -                      Work on the tickets/incidents/emails/requests for specific projects, progress issues and escalate where necessary.

  -                      Regularly review IAM production support processes in order to identify ways to improve efficiency.

  -                      Deliver according to agreed KPI / SLA.

  -                      Demonstrate improvement in tu
  -around

  -                      Coordinate actively with the other support teams working in multiple projects and provide support/coaching.

  -                      Adoption and use of Service management standards and processes

  -                      Attend project update meetings/standup calls/customer meetings, deliver updates and escalate any known issues and conce
  s.

  -                      Adherence to mandatory objectives.

  -                      Good communication skills, both written and verbal is mandatory.

  -                      Good evaluation and analysis skills, awareness of importance of defects found during testing, based on impact and priority.

  -                      Should be well versed with ITIL concepts and more specific understanding of Service operations activities.

  Desired:

  -                      Knowledge / experience on SailPoint IdentityIQ

  -                      Knowledge / experience on Microsoft Windows Server platform.

  -                      Knowledge / experience on Active Directory services and its related services i.e. ADLDS.

  -                      Knowledge / experience on One Identity Manager.

  -                      Knowledge on MS Excel.

  -                      Working experience on reporting/stats projection.

  -                      Agile methodology.

  -                      Good knowledge and experience of the service management process

  -                      Good relationship management skills to work with a wide range of inte
  al and exte
  al developers/ architects and management with conflicting priorities.

  -                      A strong team player who is highly collaborative recognizing their specialized role in the department and acknowledging other areas and individual roles and responsibilities.

  -                      Enthusiastic and self-motivated

  -                      Innovative thinker having the ability to approach things differently or do different things to deliver goals.

  -                      Ability to influence and challenge to ensure that customer needs are represented.

   

   

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  Submission Date

  Agency

  JC Number

  Resume No.

  Name of candidate

  Contact Number

  Email ID

  Skill

  Total Exp

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  WO Rate/Month (including markup)

  CTC

  ECTC/hike %

  1959564

   

   

About Company :
Purview is a leading Digital Cloud & Data Engineering company headquartered in Edinburgh, United Kingdom having a presence in 14 countries India (Hyderabad, Bangalore, Chennai and Pune), Poland, Germany, Finland, Netherlands, Ireland, USA, UAE, Oman, Singapore, Hong Kong, Malaysia and Australia.

We have a strong presence in UK, Europe and APEC, providing services to Captive Clients (HSBC, NatWest, Northern Trust, IDFC First Bank, Nordia Bank etc) in fully managed solutions and co-managed capacity models. Also, we support various top IT tier 1 organisations (Capgemini, Deloitte, Wipro, Virtusa, L&T, CoForge, TechM and more) to deliver solutions and workforce/resources.

Company Info: