JPC-221653 - lead administrator
Job Posted: May 14, 2024 | Total views: 1

Job Description:

• Job Description

  The JD for lead administrator L1 is below:

   

  ServiceNow Consultant (B3-Band)

   

  The general scope of the work for this position is as follows:

   

  At least 6+ years of experience in ITSM Business Process Consulting, High Level Design and technical solutions for ServiceNow implementation

  At least 5+ years of experience in Design and Implementation of Service Now ITSM Modules / ITOM / ITBM modules and Integrations

  Must have implemented complete ITSM suite, CMDB, ITAM lifecycle for atleast 3 engagements.

  Hands-on with ServiceNow CMDB and ITAM integrations

  Must have a working experience on domain separated environments

  Design and Architect Automation workflows using ServiceNow Orchestrator is preferred.

  Must have implemented multiple API based integrations (REST/SOAP), B2B integrations between ServiceNow and other ITSM tools or monitoring solution or other COTS products

  Extensive hands-on experience of working with script-based ServiceNow components such as business rules, script includes, client scripts, UI pages etc.

  Extensive experience of working with ServiceNow Glide objects such as GlideRecord, GlideSystem, GlideAggregate, GlideAjax etc.

  Ability to build ServicePortal pages, designing customer widgets and good understanding of Angular JS

  Experience analyzing the issues, estimating the efforts and proposing solutions or prototyping.

  Good knowledge of ServiceNow development best practices.

  Certification ITIL Foundation / ServiceNow Admin Certified / ServiceNow Implementation specialist.

   

   

  Administrator L3:

   

  ServiceNow Consultant (B2-Band)

   

  The general scope of the work for this position is as follows:

   

  At least 1.5+ years of experience in ITSM Business Process Consulting, High Level Design and technical solutions for ServiceNow implementation

   

  Knowledge of ServiceNow OOTB modules implementation, its workflows and process

  Skills to do B2B integration of ServiceNow with Remedy / HPSM

  Understanding of LDAP plugin, SSO and how these features are used

  Knowledge of scripting – both js and angular js

  Hands-on experience of working with script-based ServiceNow components such as business rules, script includes, client scripts, UI pages etc.

  Extensive experience of working with ServiceNow Glide objects such as GlideRecord, GlideSystem, GlideAggregate, GlideAjax etc.

  Experience with analyzing the issues and troubleshooting those.

  Good knowledge of ServiceNow development best practices.

  Certification ITIL Foundation / ServiceNow Admin Certified

   

About Company :
Purview is a leading Digital Cloud & Data Engineering company headquartered in Edinburgh, United Kingdom having a presence in 14 countries India (Hyderabad, Bangalore, Chennai and Pune), Poland, Germany, Finland, Netherlands, Ireland, USA, UAE, Oman, Singapore, Hong Kong, Malaysia and Australia.

We have a strong presence in UK, Europe and APEC, providing services to Captive Clients (HSBC, NatWest, Northern Trust, IDFC First Bank, Nordia Bank etc) in fully managed solutions and co-managed capacity models. Also, we support various top IT tier 1 organisations (Capgemini, Deloitte, Wipro, Virtusa, L&T, CoForge, TechM and more) to deliver solutions and workforce/resources.

Company Info: