JPC-221603 - Windows 10 OS support
Job Posted: May 15, 2024 | Total views: 1

Job Description:

• Job Description

  ·         Good Communication and email writing skills.

  ·         Handling of Hardware and Software related issues of Desktop & Laptops.

  ·         Experience on Windows 10 OS & troubleshooting.

  ·         OS Migration & application migration knowledge.

  ·         Address user tickets regarding hardware, software and networking.

  ·         Walk customers through installing applications and computer peripherals.

  ·         Excellent problem-solving and multitasking skills.

  ·         Troubleshooting knowledge on VPN issues.

  ·         Knowledge of network security practices and anti-virus programs.

  ·         Upgrade and troubleshoot hardware and software systems.

  ·         Works with vendor support contacts to resolve technical problems with Laptop equipment\'s & software\'s.

  ·         Mail client\'s configuration Office 365 and troubleshooting.

  ·         Troubleshooting in inte
  al Software Java, Citrix, Microsoft office 365, OS related issues and MS Teams, SharePoint & OneDrive.

  ·         Knowledge on Microsoft Active Directory Administration, DNS, DHCP.

  ·         Local and Network Printer configuration and troubleshooting.

  ·         Maintain Hardware Inventory.

  ·         SNOW ticketing tool knowledge to handle requests.

  ·         Audio & Video support (Multimedia support).

About Company :
Purview is a leading Digital Cloud & Data Engineering company headquartered in Edinburgh, United Kingdom having a presence in 14 countries India (Hyderabad, Bangalore, Chennai and Pune), Poland, Germany, Finland, Netherlands, Ireland, USA, UAE, Oman, Singapore, Hong Kong, Malaysia and Australia.

We have a strong presence in UK, Europe and APEC, providing services to Captive Clients (HSBC, NatWest, Northern Trust, IDFC First Bank, Nordia Bank etc) in fully managed solutions and co-managed capacity models. Also, we support various top IT tier 1 organisations (Capgemini, Deloitte, Wipro, Virtusa, L&T, CoForge, TechM and more) to deliver solutions and workforce/resources.

Company Info: