JPC-221598 - Open Text
Job Posted: May 14, 2024 | Total views: 1

Job Description:

• Job Description

   

   

   

   

   

   

   

  Location - Hyderabad/N. Delhi/Gurgaon

   

   

   

  Contract period – one year

   

  
  
  

  
  
  
  

  1. Open Text VIM(Vendor Invoice Management)

  
  
  
  

   

  
  
  
  

  1. Open Text xECM(Extended Content Management)

  
  
  
  

  
  
  

   

   

   

  
  
  

  
  
  
  

  • Providing support by trouble-shooting problems that are encountered by end-users

  
  
  
  

   

  
  
  
  

  • Met the Service level agreement with the customer for solving the issues based on the business severity

  
  
  
  

   

  
  
  
  

  • Working with Basis team for movement of transport requests between the clients

  
  
  
  

   

  
  
  
  

  • Documentation of the issues posted on the detailed document with analysis of the issue after providing solution to the client

  
  
  
  

   

  
  
  
  

  • Service to be provided for 6 Days a week – Monday to Saturday.

  
  
  
  

   

  
  
  
  

  • Support to be completely in offshore mode only

  
  
  
  

   

  
  
  
  

  • Providing weekly status & progress reports on tickets

  
  
  
  

  
  
  

   

   

   

   

   

   

   

   

   

  Years of Experience required: 6 to 8 years

   

   

   

  Max Budget: 20 lakhs per month

   

   

   

  Core / contract requirement: Both are OK

   

   

   

  Flexibility : WFH / WFO Mandatory criteria – Can be WFH for now. But when Wipro retu
  s to WFO completely it will be WFO.

   

   

   

  Shift : 8am to 8 AM. One resource can login early and other can login late and continue till 8 PM.

   

   

   

   

About Company :
Purview is a leading Digital Cloud & Data Engineering company headquartered in Edinburgh, United Kingdom having a presence in 14 countries India (Hyderabad, Bangalore, Chennai and Pune), Poland, Germany, Finland, Netherlands, Ireland, USA, UAE, Oman, Singapore, Hong Kong, Malaysia and Australia.

We have a strong presence in UK, Europe and APEC, providing services to Captive Clients (HSBC, NatWest, Northern Trust, IDFC First Bank, Nordia Bank etc) in fully managed solutions and co-managed capacity models. Also, we support various top IT tier 1 organisations (Capgemini, Deloitte, Wipro, Virtusa, L&T, CoForge, TechM and more) to deliver solutions and workforce/resources.

Company Info: