JPC-221473 - Senior Content Strategy Analysts
Job Posted: Jan 22, 2025 | Total views: 2

Job Description:

• Job Overview:
  • Creates, codes, manages, and delivers technical content that allows clients to navigate Mastercard\'s self-service tools and optimizes the customer user experience
  • Accountable for structuring content framework, defining taxonomy and building scalable software solutions to house technical content
  
  Responsibilities:
  • Establishes a framework for developing and distributing consistent, reliable content to customers
  • Serves as a subject matter expert capable of independently resolving most issues while keeping senior leaders informed of any potential risk
  • Collaborates with inte
  al resources and Mastercard business partners to drive the design of a content framework that meets end user requirements and increases reusability of content through profiling, topic reuse, relationship tables, and ditamaps
  • Creates, organizes and updates Darwin Information Type Architecture (DITA) based, XML, API and other emerging content management technologies according to information model and markup guidelines
  • Establishes and communicates standards for information types, structures, and assembly so that content is organized logically with the end-user in mind
  • Partners with developers to construct style sheets and ensure consistency of language and product references
  • Leads projects/initiatives as an individual contributor
  • Provides architectural and technical guidance to less experienced team members
  
  Knowledge/Experiences
  • HTML/XML/API/Markdown experience is a must
  Experience with OpenAPI specification tools, such as Swagger, is highly desirable
  Experience contributing to the development of a framework for technical content in accordance with enterprise-wide content strategy
  • Extensive experience researching and responding to complex content issues and inquiries
  • Established ability to effectively communicate content standards across the organization
  • Experience using established and emerging content management technologies
  • Experience adhering to established content and taxonomy standards and guidelines

About Company :
Purview is a leading Digital Cloud & Data Engineering company headquartered in Edinburgh, United Kingdom having a presence in 14 countries India (Hyderabad, Bangalore, Chennai and Pune), Poland, Germany, Finland, Netherlands, Ireland, USA, UAE, Oman, Singapore, Hong Kong, Malaysia and Australia.

We have a strong presence in UK, Europe and APEC, providing services to Captive Clients (HSBC, NatWest, Northern Trust, IDFC First Bank, Nordia Bank etc) in fully managed solutions and co-managed capacity models. Also, we support various top IT tier 1 organisations (Capgemini, Deloitte, Wipro, Virtusa, L&T, CoForge, TechM and more) to deliver solutions and workforce/resources.

Company Info: