Job Description:

• Business/Function & Location:	Digital Business Servcies(DBS), Technology, Chief Technology Office (CTO)
  Role Purpose:
  Technology is rapidly changing, with customers wanting to interact more quickly and securely with their service providers. For HSBC Technology, the ability to deliver innovative technology, rapidly, continuously and safely, is at the heart of delivering the simpler, faster, better banking experience that our customers and colleagues expect.   Chief Technology Office (CTO) encompasses approximately 6,000 colleagues spread across 45+ locations. The annual budget is over $1.5 billion and our infrastructure and services support over 250,000 colleagues and 50+ million customers.  CTO is part of the Technology organisation whose ambition is to be the world’s leading financial services technology team and are on a jou ey to transform accordingly.    With this level of transformation, we also need to be cognizant of the impact of all these changes on DBS and HSBC, ensuring that the right level of gove ance, controls and reporting is in place and managed appropriately.   Project Managers are responsible for deploying the HSBC Change Frameworks within their project/programme and instilling excellent project/programme disciplines within their project/programme and across Global Change Delivery and the HSBC Group. The role holder has end to end responsibility for all aspects of the project/programme, including definition, planning, execution & implementation, gove ance & control, financial, resource and change management. They are also responsible for effective handover of the project/ programme into Business as Usual operations to support effective benefits realisation. They work closely with their respective Portfolio Manager, the Global CTO PPM Practice team and their senior stakeholders to ensure alignment of their proejct/ programme with the wider change portfolio and the Group Strategy, Values and Behaviours.   Project Managers will often play a people / team management role within the projects / programmes they work on. They may also have line management responsibility for a group of more junior resources within their resource pool (as related to their job family).   The specific purpose of this role is to establish and deliver (manage / direct / track) and report progress on a number group wide projects/programmes that will ensure that HSBC meets its obligations in respect of a number of key Intrastructure Delivery capabilities.   This role holder will establish and deliver projects/programmes within the CTO PPM Change the Bank (CtB) portfolios which could include but is not limited to: Service Sustaining portfolio (SSP), Transformation, CTO Corporate Real Estate portfolio.
  As Project Manager in the CTO CtB programme, the role holder will provide direct oversight of the programme(s)/ project(s)’, financial and outcome accountability, reporting to a Portfolio Manager within CTO. In executing this role, the Project Manager will need to:   build strong relationships with senior stakeholders within IT, Global Businesses, Finance work closely with their respective Portfolio Manager, the Global CTO PPM Practice team and their senior stakeholders to ensure alignment of their project/programme with the wider change portfolio and group strategy, values and behaviour provide board level overview of progress, lead and direct multidisciplinary teams across all global businesses, global functions and regions lead end to end execution and responsibility for all aspects of the project/programme, including definition, planning, execution & implementation, gove ance & control, financial, resource and change management. Provide financial analysis, including being able to contextualise financial data into business activities and conclusions Ensure the adherence to financial processes and procedures at project/programme level, as set and communicated by HSBC Group, regulators and CTO PPM Practice. Own the the identification and escalation of any budgetary related risks, issues and opportunities to portfolio/function as appropriate. have responsibility for effective handover of the project/programme into Business as Usual operations to support effective benefits realisation. have responsibility for deploying the HSBC Change Frameworks and respective methodologies within their Programme/Project and instilling good programme/project disciplines within their project and wider team. lead and manage within the matrix environment to enable successful delivery.
  Principal Accountabilities: Key activities and decision making areas	Typical Targets and Measures
  Impact on the Business Function   ·        Plans effectively around delivery constraints and optimizes the programme/project plan to maximize benefits and minimise risk. Develops the plan within constraints, considering the delivery approach, key milestones and dependencies within the plan, requirements and scope, effort and resources, budgets and quality.   ·        Ensures the baseline measures are established which include scope, requirements, benefits, schedule and budget are managed as outlined in project and programme management frameworks. Identifies and intervenes where there is slippage and variance from plan.   ·        Plans and tracks operating, and capital spend within budgetary constraints and reports risks and discrepancies. Tracks and reports on financial business case commitments and ensures adherence to financial processes. Leads by example and encourages excellent financial management in others.   ·        Oversees the tracking of projects(s) risks, issues, dependencies and assesses the impacts on the benefit realization for the project(s) and takes action to minimise impact, actively challenging and removing obstacles   ·        Influences and collaborates with CTO and other ITD and global business stakeholders and partners to drive the transformation outcomes.  Represents CTO, where necessary, at discussions regarding project/programme prioritisation and to create buy-in for risk mitigation and contingency plans   ·        Obtains sponsor and stakeholder buy in to plans, key commitments and changes against baseline as they arise   ·        Obtains sponsor and stakeholder sign off for deliverables, formally closes project, assesses stakeholder satisfaction and captures feedback. Captures key lea s from each project.   ·        Articulates to stakeholders the targeted benefits and takes joint responsibility for benefits realisation   ·        Manages the initiative sponsor(s), working with them to ensure project deliverables are met   ·        Plans and manages the implementation of multiple people related transformation projects, to ensure business benefits are realised and that the transition from current state to target state is smooth.  Ensures that the CTO organization and other change audiences are ready, willing and able to function in the new business environment.   ·        Works closely with delivery partners on planning, design and estimating, bringing together teams; actively managing dependencies between these teams and other projects and prgrammes   ·        Sets the pace and operating rhythm, driving a culture of achievement and ensures pace by identifying and removing barriers to transformation projects/programmes and their success   ·        Promotes pace and energy within the team and leads by example	·      CTO Project Manager always fully prepared for Board meetings with appropriate material, reports, actions completed etc. ·      Quality & timely input coordinated and provided as required ·      Makes informed and educated decisions in relation to Programme and Project papers and material ·      Implements and utilises IT best practice in CTO standards and gove ance frameworks in area of responsibility. ·      Creates and maintains partnerships with senior stakeholders in Technology over the short, medium and long term.
  Customers / Stakeholders   ·        Provides key inputs in the delivery of highly complex and business critical change effort in accordance with industry best practices and methodologies in the process of establishing creditability for CTO.   ·        Monitors and reports on the project/programme/portfolio and intervene when project/programmes go off track   ·        Provides timely updates for the Global/Regional/Business/Functions   ·        Enables Executive Leadership Teams to review the performance against the project/programme objectives and identify future roadmap   ·        Ensures all agreed costs, quality and delivery commitments to stakeholders are met   ·        Evaluates delivery quality of Change the Bank (CTB) projects/programmes using Key Performance Indicators (KPIs) or surveys   ·        Proactively monitors areas of conce and risks within the portfolio and provide recommendation to mitigate them to ensure Service Level Agreements (SLAs) of delivery are met ·        approach   ·        Promotes adherence to project/programme gove ance model and use of Group defined standards and tools for processes such as risk logs, change control and resource requests   ·        Sets the pace and operating rhythm of the project/programme, driving a culture of achievement and ensures pace by identifying and removing barriers to project success   ·        Demonstrates financial acumen to develop a Global business case, including investments, detailed benefits and link to overall finances of the business   ·        Ensures Global/Regional teams following frameworks and methodologies thus driving a common high performance approach   ·        Ensures key lea ing are captured from each project/programme and feeds these back into the business to improve methodologies and share best practice	·      CTO Project Manager always fully prepared for Board meetings with appropriate material, reports, actions completed etc. ·      Quality input coordinated and provided as required ·      Makes informed and educated decisions in relation to Programme and Project papers and material ·      CTO Project Manager always fully prepared for meetings with appropriate material, reports, actions completed etc. ·      Quality & timely input coordinated and provided as required. ·      Implements and utilises IT best practice in CTO standards and gove ance frameworks in area of responsibility. ·      Creates and maintains partnerships with senior stakeholders in Technology over the short, medium and long term.
  Leadership & Teamwork   Act as inspirational role model for the CTO PPM colleagues and line managers and contribute to developing its leadership talent and resourcing strategies. These efforts will help position HSBC as top provider of CTO services in each of its primary markets and achieve maximum profitability and growth.   Proactively enhance, drive and execute guidelines that ensure that all programmes/projects are implemented in a manner that will ensure customer value, maximized revenues, cost savings and improved efficiencies.   ·        Maintain regular dialogue with Global and Regional CTO Leadership teams in support of best practice initiatives and developments that will establish and maintain vibrant, enthused, and highly energised work environments.	·      Evidence of support and contribution to pipeline of talent, including coaching and mentoring of high potential individuals and bringing talent into the organisation ·      CTO Project Manager always fully prepared for meetings with appropriate material, reports, actions completed etc. ·      Quality & timely input coordinated and provided as required. ·      Makes informed and educated decisions ·      Implements and utilises IT best practice in CTO standards and gove ance frameworks in area of responsibility. ·      Creates and maintains partnerships with senior stakeholders in Technology over the short, medium and long term.
  Operational Effectiveness & Control   Maximise success of CTO in achieving its goals by improving the Project and Programme Management elements of the business environment including:   •         AOP targets •         Customer satisfaction goals •         Risk and control management •         Gove ance •         Regulatory standards	·      Implements and utilises IT best practice in CTO standards and gove ance frameworks in area of responsibility. ·      CTO Project Manager always fully prepared for Board meetings with appropriate material, reports, actions completed etc. ·      Support of AOP targets and financial constraints within CTO. ·      Regular positive feedback from stakeholders and customers – evidence to show feedback taken on board and associated actions taken. ·      Quality & timely input coordinated and provided as required. ·      Creates an environment which anticipates risk, ensure action is taken to quantify and mitigate actions.
  Major Challenges (The challenges inherent in the role that require a continual test of the role holder’s abilities)
  Flexibility and adaptability – constantly changing priorities and tasks that are potentially highly restricted in nature, unpredictable and wide ranging, complex and time sensitive requires the simultaneous handling of a broad range of issues ·        Stakeholder considerations – the role About Company : Purview is a leading Digital Cloud & Data Engineering company headquartered in Edinburgh, United Kingdom having a presence in 14 countries India (Hyderabad, Bangalore, Chennai and Pune), Poland, Germany, Finland, Netherlands, Ireland, USA, UAE, Oman, Singapore, Hong Kong, Malaysia and Australia. We have a strong presence in UK, Europe and APEC, providing services to Captive Clients (HSBC, NatWest, Northern Trust, IDFC First Bank, Nordia Bank etc) in fully managed solutions and co-managed capacity models. Also, we support various top IT tier 1 organisations (Capgemini, Deloitte, Wipro, Virtusa, L&T, CoForge, TechM and more) to deliver solutions and workforce/resources. Company Info: IN: 3rd Floor, Sonthalia Mind Space Near Westin Hotel, Gafoor Nagar Hitechcity, Hyderabad Phone: +91 40 48549120 / +91 8790177967 UK: Gyleview House, 3 Redheughs Rigg, South Gyle, Edinburgh, EH12 9DQ. Phone: +44 7590230910 Email: careers@purviewservices.com Login to Apply !