JPC-221138 - Customer Service Executive
Job Posted: May 14, 2024 | Total views: 1

Job Description:

• Job Description

  Wipro Pune is currently hiring for below customer service process ..  you can either line up candidates to Wipro Pune office or virtually for interview.

   

  Looking forward to your continued support

   

  Hiring Nos                           :               150 Freshers  ( to be hired in September )

   

  Salary                                    :               2.0L + Shift bonus

   

  Band                                      :               AA

   

  Job Location                       :               Pune

   

  Skills                                      :               Excellent English communication, Critical thinking and logical thinking, ability to multitask and work under pressure

   

   

  Interview Timings            :               11.00 am – 5.00 pm

   

   

  Role requires for work in what time zone, and would it require working flexibility on weekends	Academic Qualification and exte al certification required	Range of experience in years	Must have skills from the candidate	The Responsibilities which will be played by the role	Language requirement, Read, Write, Spoken
  8 am - 8 pm South africa time, 7 days a week	Graduate/Undergrade	Fresher	?Professional customer service skills : solution mindset, helping nature, passion for the customer and customer experience ? Good written and verbal communication skills ? Critical thinking and logical thinking ?Ability to multitask and work under pressure ? Thinks outside of the box ? Demonstrated ability to be a fast lea er and diligent worker. ? Problem solving abilities	•Provide information about services or products •Provide clarifications on processes •Explain billing analysis •Handle complaints •Record details of inquiries, comments or complaints, transactions or interactions and take action accordingly •Inform about payments or arrange billings settlements •Refer unresolved and pending customer issues to the respective business owners •Social media chat •Webchat	English

   

   

About Company :
Purview is a leading Digital Cloud & Data Engineering company headquartered in Edinburgh, United Kingdom having a presence in 14 countries India (Hyderabad, Bangalore, Chennai and Pune), Poland, Germany, Finland, Netherlands, Ireland, USA, UAE, Oman, Singapore, Hong Kong, Malaysia and Australia.

We have a strong presence in UK, Europe and APEC, providing services to Captive Clients (HSBC, NatWest, Northern Trust, IDFC First Bank, Nordia Bank etc) in fully managed solutions and co-managed capacity models. Also, we support various top IT tier 1 organisations (Capgemini, Deloitte, Wipro, Virtusa, L&T, CoForge, TechM and more) to deliver solutions and workforce/resources.

Company Info: