JPC-221078 - Admin L3
Job Posted: May 15, 2024 | Total views: 1

Job Description:

• Job Description

   

  Please find the JD for L2 VDI support:

   

  1. Image management – Patch, App vulnerability, App updates, functional fixes
  2. Incident Management – Users raises Incident / request for VDI issue (connectivity, login, performance, app functionality, system upgrades, etc.)
  3. Access Management – Granting Access, Validation, Reset, etc.
  4. Problem Management – Resolve Known issues (functional and infra related)
  5. Change Management – Execute Production changes related to Image / Incident / Problem
  6. VDI Performance reporting, capacity Management
  7. Health Checks of Infra (Citrix, HyperV, VMWare, Desktop and Server OS)
  8. VCenter / Vsphere Monitoring, Troubleshooting and Report generations
  9. HyperV Monitoring, Troubleshooting and Report generations
  10. OS Image Creation, troubleshooting
  11. Citrix Xendesktop / Xenapp – Desktop and Application management, publishing apps and troubleshooting
  12. Citrix Xendesktop connection issue monitoring, reporting
  13. Citrix Applayering – Image / app layer creation, troubleshooting
  14. AWS VDI management (Image / application / security, Monitoring, and troubleshooting)

   

   

   

About Company :
Purview is a leading Digital Cloud & Data Engineering company headquartered in Edinburgh, United Kingdom having a presence in 14 countries India (Hyderabad, Bangalore, Chennai and Pune), Poland, Germany, Finland, Netherlands, Ireland, USA, UAE, Oman, Singapore, Hong Kong, Malaysia and Australia.

We have a strong presence in UK, Europe and APEC, providing services to Captive Clients (HSBC, NatWest, Northern Trust, IDFC First Bank, Nordia Bank etc) in fully managed solutions and co-managed capacity models. Also, we support various top IT tier 1 organisations (Capgemini, Deloitte, Wipro, Virtusa, L&T, CoForge, TechM and more) to deliver solutions and workforce/resources.

Company Info: