JPC-221077 - 88318--HR Analyst
Job Posted: May 14, 2024 | Total views: 1

Job Description:

• Request-ID: 88318-1

  Job Title : HR Analyst

  Location : Should be flexible with either of the locations , Ecospace or Manyatta

  Shift Timings : 9AM to 6PM IST and 1:30PM to 10:30PM IST(Rotational Shift)

  Position : 1

   

  Project Overview: HRGS Team – First point of contact for all NT partners

  Contractor’s Role: As a Human Resource Service Center (HRSC) Analyst at Northe
  Trust, you will assist in the administration of various Human Resource services and programs supporting a region. You will also interact with all levels of employees to answer HR questions and resolve issues while complying with company and legal policies

   

  Experience Level: Min 1.5 - 2 years of experience is required

  Qualifications: Bachelor’s degree in HR

  Nice to Haves:

  Excellent oral and written communication

  Customer service orientation

  Analytical

  Problem solving skills

  Detail oriented

  Works effectively as a team member

  Basic knowledge of human resource programs

  HRIS application tools/system knowledge (e.g. PeopleSoft, Microsoft Office)

  Project management exposure a plus

   

  Tasks & responsibilities

  1. Responds to questions and counsels employees and managers on HR policies and processes, HR systems, employee data, and assists with data updates. Inquiries may come in via multiple channels (e.g., e-mail, phone, case management system). Utilizes knowledge base, call tracking systems and/or third party resources to educate customers of the HR Services available to them. Encourages self-service tools such as the HR Portal and other systems when appropriate. Escalates non-routine matters to appropriate subject matter experts.

  2. Portrays a positive, professional, customer and delivery orientated image of the company.

  3. Provides continuous status updates, guidance, and information to customers, key stakeholders, and peers within the HR functional area team(s) to ensure case resolution. Provides feedback and recommends process improvements to management.

  4. Processes HR Service Center requests such as organization changes, compensation changes, leave requests, other data updates, etc.

  5. Perform HR operational processes such as periodic report generation, background checks, new hire onboarding, etc.

  6. Ensures high-quality standards for all activities, initiatives, and tasks within the designated functional area(s) of responsibility. Adheres to all service level agreements (SLAs) established by the HR functional area(s)/team(s). Appropriately documents case details and relevant information in the case management system.

  7. Ensures appropriate documentation is up-to-date and available for HR processes.

  8. Analyzes specific HR data as requested and creates formal or ad hoc reports.

  9. May be responsible for training other HR Service Center analysts.

  10. Participates in User Acceptance testing of new systems or features of existing systems.

  The role specific responsibilities are varied and although they are assigned to one individual, they may be rotated or reassigned in order to balance the workload within the team. Each Analyst is an assigned owner of specific operational procedures, such as background checks, education assistance program reimbursements, official promotions, new hire onboarding, HR data management, report requests, etc.

   

  Must

  Excellent communication written & spoken

  Good interpersonal skills

  Ability to drive conversations

  Problem solving skills

  Back ground HR only(MBA)

  Reason for Request:

  Comments for Suppliers: Since immediate joining if the frequency of resumes will be high, this will really help

About Company :
Purview is a leading Digital Cloud & Data Engineering company headquartered in Edinburgh, United Kingdom having a presence in 14 countries India (Hyderabad, Bangalore, Chennai and Pune), Poland, Germany, Finland, Netherlands, Ireland, USA, UAE, Oman, Singapore, Hong Kong, Malaysia and Australia.

We have a strong presence in UK, Europe and APEC, providing services to Captive Clients (HSBC, NatWest, Northern Trust, IDFC First Bank, Nordia Bank etc) in fully managed solutions and co-managed capacity models. Also, we support various top IT tier 1 organisations (Capgemini, Deloitte, Wipro, Virtusa, L&T, CoForge, TechM and more) to deliver solutions and workforce/resources.

Company Info: